
Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please reply to the email in order to provide us with the Intel® SSU and Graphics report to avoid exposing sensitive information in the communities. Note: We will send you an e-mail to the e-mail address associated with your community profile. To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan.

Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.Have you checked with GIGABYTE* support if there are firmware updates for that chip (if available) or for your motherboard?Ħ- With the monitor connected over VGA, please provide a Report for Intel® Graphics Drivers following the steps on the link.ħ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. So a special chip in the motherboard might be converting the signal and providing graphics output to VGA. inf files) for your display? Those are required to properly community with the computer/GPU and to properly identify your display and its features.ĥ- As per the Techincal Specifications for Intel® Core™ i3-6100 Processor and its Intel® HD Graphics 530, its GPU does not come with native Graphics Output of VGA (only eDP/DP/HDMI/DVI). Or on the other hand, when you said " I get 1920x1200 over D-Sub from my other computers", do you mean that if you test the monitor NEC MultiSync LCD2490WUXi with other computers using a straight-through connection (D-Sub-to-D-Sub) with a single cable you get the desired resolution?ģ- Is the behavior the same if you connect the monitor to the motherboard Gigabyte GA-Z170-D3H* using a straight-through connection (D-Sub-to-D-Sub) with a single cable? (no using video/cable adapters, no using KVM switch?)Ĥ- Have you checked if there are firmware/driver updates (.

Have you checked with the monitor manufacturer that "1920x1200" + desired refresh rate is supported by your monitor using D-Sub (VGA) connection? In order to check this further, could you please provide/confirm the following information?ġ- What is the refresh rate that you are setting/trying to achieve with the resolution 1920x1200? For instance: We found this link regarding the monitor: " NEC MultiSync LCD2490WUXi *", and it says " Some systems may not supportĪll modes listed".

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